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Watson Assistant: Uncover Latest Features

Watson Assistant is IBMs technology for developing and running virtual assistants, popularly called chatbots. In this workshop we will introduce Watson Assistant's latest features, made available in last nine months. We will cover the new Action Skill, automated bot testing with Botium, Suggestions and integration with Webhooks and web widgets. For those who need to develop basic Watson Asssistant skills, we suggest to watch a series of videos at our YouTube channel https://ibm.biz/hcb-cee-workshops-youtube (search words: Develop Chatbots with Watson Assistant).

Date: Monday, September 27 from 10:00 to 11:00 Central European Time

Watson Assistant is IBMs technology for developing and running virtual assistants, popularly called chatbots. In this workshop we will introduce Watson Assistant's latest features, made available since the end of 2020. We will cover the new Action Skill, automated bot testing with Botium, Suggestions and integration with Webhooks and web widgets. For those who need to develop basic Watson Asssistant skills, we suggest to watch a series of videos at our YouTube channel https://ibm.biz/hcb-cee-workshops-youtube (search words: Develop Chatbots with Watson Assistant).

Workshop format: this is a remote technical workshop with presentations, demos and hands-on exercises.

Access to materials: https://ibm.biz/wa-update-workshop

Speaker: Alexander Gavrin, Cloud Architect, Hybrid Cloud Build Team, IBM East Europe & Asia

Language: English

Audience: IT technical and development roles

Agenda

  • Why Watson Assistant - overview
  • How to build even more effective virtual assistant with new features:
    • Web chat, telephony & messaging, pre/post-message webhooks
    • Contact Center integration
    • Disambiguation and Suggestions: best way to help struggling users
    • FAQ extraction, new Coverage metrics
    • Actions Skill deep dive
    • Improve your virtual assistant with automated bot testing (Botium)
  • 2021 Pricing plans overview
  • Demos: Action Skill, Webhooks and web widgets
  • Quiz - let's review what we learned today
  • Hands-on lab: Actions skill and Botium

Prerequisites for attendees:

  • basic skills in building chatbots with Watson Assistant
  • you will use your laptops to view demos and perform exercises
  • have IBM Cloud account. If you don't have it yet, you can create it for free at cloud.ibm.com/registration

Location: this is an online workshop. Participants and instructors will communicate via WebEx video conference. 

Registration: to register at this workshop, you must be logged in at this web site using the menu option Login. If you don't have a user ID at this web site yet, create it by clicking on Login, then Sign up (link at the bottom), then check your mailbox to verify your new user ID. Then return to this page and register to the workshop by clicking the Register button at the bottom. You can always see the workshops you are registered at, using the menu option My events. Your registration is confirmed when you receive an e-mail with the link to the WebEx video conference. This confirmation e-mail will be sent at least three days before the workshop or earlier.

Price: this workshop is free of charge for all who register at this web site.

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